Exchange and Return Policy

Art Prints + Framed Art Prints + Canvases


The Printable Cøncept will gladly accept returns within 30 days of receipt of your shipment, for products that were damaged during shipping. Please send us an email to info@theprintableconcept.com when you have received a damaged item, including a picture before returning it.

The art prints must be returned in original condition and in the original, undamaged packaging. We reserve the right to refuse any returns, that do not fulfil these criteria.

Please note that you are responsible for the shipping back to us. Returns and exchanges happen at your own risk and own expense (shipping costs are to be paid by you).

Please send us a message to hello@theprintableconcept.com when you have received a damaged item, including a picture before returning it.

Please note:

▻ You are responsible for the return shipping charges

▻ We are responsible for the return shipping charges for damaged goods.

▻ The original shipping charge is not refundable


Printables - Digital Downloads


▻ Kindly note that due to the nature of our products (digital downloads), we do not offer refunds. Unless there is a technical issue with a product, all sales are final.



Please visit our FAQs page if you have any questions.